Policies
Booking and Scheduling
You can book your first-time evaluation lesson online. We also offer online booking for private lessons, lead line rides, and mommy or daddy and me classes. Our instructors will book the group lessons to ensure riders are placed in the appropriate class.
Lesson Cancellation Policy
If you need to cancel or reschedule your lesson, we require that you give us a minimum of 24 hours notice. This allows us to offer your time slot to another student. If you are unable to provide ample notice to cancel your lesson, you will be charged the normal price for that lesson.
Purchases
Lesson purchases are nonrefundable and nontransferable and expire one year from the purchase date.
Weight Limit
For the safety of both horse and rider, we strictly enforce a 180-pound weight limit.
Attire
Required Attire - a well-fitted ASTM/SEI-approved riding helmet, pants, and boots that go above the ankle and have a half-inch heel. Additional Recommended Attire - paddock boots and half chaps or tall leather riding boots, breeches, and riding gloves. All riders with long hair must have their hair neatly pulled back in a ponytail or braid.
Footwear
Appropriate footwear is essential to your safety when spending time around horses. Well-fitted boots that go over the ankle and have a low heel and reinforced toe are the safest option. Open-toed shoes and sandals should never be worn around horses.
Inclement Weather Policy
In inclement weather such as rain or heavy wind, we will contact you to cancel your lesson, and you will not be charged for that time slot. If we have not contacted you, please arrive at your scheduled lesson time.
Arrival Times
Please make sure to arrive at least 10 minutes before the start of your lesson. If you are late, your lesson will start when you arrive and end at its normal scheduled time.